Holiday Inn Ponce & El Tropical Casino By Ihg, Ponce
About the Hotel
Holiday Inn Ponce & El Tropical Casino By Ihg offers
Rooms & Amenities
The 116 brightly decorated rooms at Holiday Inn include amenities such as
Dining Options
Dining at the Holiday Inn includes a restaurant that serves daily breakfast and dinner with
Leisure & Activities
Leisure amenities include a large
Business & Services
Holiday Inn Ponce features a
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Elevator
- ATM/Cash machine
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness center
Services
- Laundry
- Dry cleaning
Dining
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Children's menu
Spa & Leisure
- Outdoor swimming pool
- Casino
- Sun terrace
- Garden area
- Public Bath
Room features
- Air conditioning
- Heating
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
Location
Reviews and Ratings
The hotel is conveniently located, but the service falls short in comparison to other newer hotels. The pool and views are highlights, but urgent renovations are needed. The pricing is fair, but some areas need improvement for better value.
The hotel's rooms are currently very comfortable, featuring a full-size bed and a microwave oven, although they are in need of renovation due to visible wear and tear on the carpet and walls. The service is pleasant, with a nice pool and great sunset views, catering well to families and friends, but the property is showing its age and requires urgent renovation. The location is convenient from the highway with a beautiful view, though it lacks a designated guest area. The dining options are varied besides the regular buffet, and the breakfast staff are particularly attentive, but the basic room rate is not the cheapest. The facilities offer a laundry facility and clean bathrooms throughout the property, with the potential for improvement to enhance the guest experience.
The hotel offers clean and comfortable rooms but has some issues with a bad smell and lack of a microwave. Despite the facilities feeling cramped for the number of guests, the service is friendly and diligent. The location, overlooking the Caribbean Sea, is the standout feature, although a dedicated guest area is needed. The dining experience, although exceptional, lacked warmth in some areas, and the cold conditions affected the food. The facilities are convenient and kept clean.